Get the most out of Qirexynor support
High responsiveness
Excellent Customer Support
Professional Product Guidance
Satisfactory after-sales service
Frequently Asked Questions
1. What to do if you receive a damaged or defective item?
If you receive a damaged or defective item:
Take photos of the damage
Contact us within 48 hours of delivery
Choose your preferred contact method to contact us, the content is as follows:
Order number
Photos of damage
Description of the issue
Take photos of the damage
Contact us within 48 hours of delivery
Choose your preferred contact method to contact us, the content is as follows:
Order number
Photos of damage
Description of the issue
2. Can I return the fan if I change my mind?
30-day free returns are allowed if:
The product is unopened/ unused.
Original packaging is intact.
Steps:
Contact us for a return authorization code,We'll send return shipping instructions.
Ship to the address provided in return instructions.
Refund processed within 7-10 business days after warehouse inspection (excludes original shipping fee).
The product is unopened/ unused.
Original packaging is intact.
Steps:
Contact us for a return authorization code,We'll send return shipping instructions.
Ship to the address provided in return instructions.
Refund processed within 7-10 business days after warehouse inspection (excludes original shipping fee).
3. Does the product meet international certifications?
Yes, all export models are certified for target markets:
EU: CE, RoHS
US/Canada: FCC
UK: UKCA
For more information, please visit About Us
EU: CE, RoHS
US/Canada: FCC
UK: UKCA
For more information, please visit About Us
